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why are StubHub tickets not showing up in the app

why are StubHub tickets not showing up in the app?



why are StubHub tickets not showing up in the app?



First and foremost, avoid purchasing tickets using the guest account. Because the guest account will not provide you with enough capabilities, please sure you have an account logged in when purchasing tickets. If your tickets do not appear in your profile after purchasing them, contact customer service.



If you haven't gotten a confirmation email in hours, check your email app's garbage and spam bins. You can also attempt to refresh the website or app. If none of these helps, your final option is to request a refund.


The tickets I listed on StubHub are not visible on the venue map.


If you listed tickets on StubHub but don't see them under the venue's section, your listing may not be properly linked. This implies that it will not appear when someone clicks on that portion of the venue map. To double-check:


  1. Navigate to 'My Tickets' and then to Listings (on the StubHub app, tap the first drop-down menu to see it)
  2. Look for the listing. 'Edit listing.'
  3. Under "What tickets do you have?" Select your ticket sector from the drop-down menu.


StubHub Password Reset Doesn't Work?


If the StubHub password reset does not work for you, go to the email app and check the garbage and spam folders before trying again.


Clear your browser's cache and cookies if they aren't in those files. After that, try resetting the password once more.


StubHub Access Code Doesn't Work?


To begin with, purchasing or seeing tickets as a guest on the StubHub website will get you nowhere. Sign in to your account, or create one if you don't already have one.


Check your garbage and spam folders if you requested the code by email. If you did not receive the email, send a text message to your phone number to request a new code.


Tickets listed on StubHub are disappearing.


If, after successfully listing the tickets, they do not display in the results, we can conclude that there was an issue with your listing or your network connection.


You can attempt listing the ticket again after some time has passed with a sufficient data connection and a suitable device. If the listing still does not function, there are various issues with the website that you can usually overcome with standard troubleshooting techniques or simply try again later.


Why isn't StubHub working?


It can happen for a variety of causes. If the StubHub app isn't working for you, uninstall it and then reinstall it. You can also erase the app's cache and check your network connection to see whether it's receiving enough network. If the StubHub website is down, you can try visiting different discussion boards to find a solution or at least the cause of the problem, or you can contact customer care right away.


How to Resolve: StubHub App Not Working


If you are having difficulty using any of the app's capabilities, we strongly advise you to read through the 9 common troubleshooting solutions listed below.


first, examine your Internet connection


Checking your internet connection is vital since many users turn on their phones and access apps without first turning on their data connection.


So, if your data connection is turned on but the app is still loading or not opening, check your device's network. If it doesn't work, you can try restarting your device.


StubHub App should be closed and reopened.


Shut off and restart the StubHub app. This will be useful if your program is not opening or loading properly.


Install the StubHub app on someone else's phone.


If the app does not work on your smartphone, try installing it on someone else's phone. After installing, you can sign in to your account and finish your tasks.


If installation on another person's device did not work and the app is not operating, the fault is almost definitely with the company's servers.


StubHub App should be uninstalled and reinstalled.


Uninstalling and reinstalling the program can help you eliminate all unneeded user data and other large files associated with the app from your phone.


The software should run flawlessly after installation, with no unnecessary data remaining around it, just like a newly installed app.


Use the Web Version of StubHub.


When the app isn't working, as long as it's not a problem with the company's primary servers, you can try browsing their web version. Visit the official StubHub website, log in to your account, and complete the process.


Logout and re-enter your account information


Because of the overloaded user data in your account, the problem can sometimes persist around your account.


In this situation, try signing out of your account and logging back in after a few seconds to see whether this resolves the issue with your account.


Check For Updates


Sometimes an older version of the program causes problems due to bugs and flaws. As a result, it is critical to keep your StubHub app up to current.


Check the app store or the Google Play store for available updates.


Be patient.


Wait for a notice from StubHub or for the problem to be resolved on its own in a few days.


Contact the Customer Service Department.


One of your greatest options is to contact customer support. StubHub provides a comprehensive collection of customer support services. You can also go to the FAQ area to learn about general problems.


They have a fan community where you may ask questions and get answers from other users. You can also phone them between 5 AM and 6 PM Pacific time at 1 866 788 2482.


If you have any more questions please tell me 


Thank you 

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