Main menu

Pages

Ticketmaster: How do I cancel transferred tickets?

Ticketmaster: How do I cancel transferred tickets?


Do you need to make modifications or stop transferring your ticket? If your recipient has not accepted the transfer, you have the option to cancel it.


Cancellation of a Transferred Ticket


1) To access your tickets, go to My Events and pick the event.

2) Select Cancel Transfer.

3) Select Yes to confirm that you want to cancel the transfer.

4) Your ticket has been credited to your account.

5) You can re-transfer a transfer ticket after canceling it.

How will I know if my tickets were accepted or not?


You will see one of two statuses after sending a ticket. If you read "Waiting to accept," it means that your friend has not yet accepted the transferred tickets. You should remind them to check their email and text messages for the transfer invitation. Your tickets have been successfully transferred if you see "Accepted by."


What is the procedure for transferring a ticket? Is it secure?


When you transfer a ticket, the recipient will accept the tickets through their secure system. They re-issue a fresh barcode to the individual you gave the tickets to after the ticket is accepted.


The recipient is unable to locate the email/text for my transferred tickets. What should I do?


You have the option of canceling the previous transfer and transferring the tickets afresh. Still can't find them? They can search their email for the term "transfer" as well as the artist or event.


How can I accept Ticketmaster tickets that have been transferred?


Accepting tickets is simple! If you follow these steps, you will have your tickets in no time. It's usually a good idea to know and trust the individual transferring your tickets.


Acceptance of Tickets by Email


1) In your email, click the Accept Tickets link.

2) Log in or register for a new account. Use the email address that was used to send the tickets. If you create a new account, you can use it to access your other ticket sites and view those tickets.

3) View your tickets by selecting View Tickets or by visiting My Events.


Text Ticket Acceptance


1) In your SMS messages, tap the Login link.

2) Log in or register for a new account.

NOTICE: Do you accept season tickets or a ticket series? You may be sent to the Account Manager portal of the team or venue.

4) View your tickets by selecting View Tickets or by visiting My Events.


Will the individual who sent the tickets be aware that I accepted them?


When you accept the ticket, the sender will be notified that the tickets were successfully transferred.


Will the individual to whom I transfer tickets require a Ticketmaster account?


Yes, and it only takes a few seconds to make one. If they already have an account, make sure to use the email address associated with their Ticketmaster account so they can accept their tickets even more easily.


I misplaced the email or text for my transferred tickets. What should I do?


Request that the sender cancel the original transfer and re-transfer the tickets. Still can't find them? Try searching for the artist or event in your inbox using the term "transfer."


I accepted tickets but can't seem to locate them.


Do you have an additional Ticketmaster account? Were you utilizing a device that was previously associated with another account? Or did you purchase tickets via the official website of a team or venue? If you accepted tickets on another site, log in and transfer them to the account you want them in.


It's also possible that they're on the official site or app of the team or venue, which is different from your Ticketmaster account. Log into your account affiliated with the team or venue to find your tickets.


NOTE: You might try referring to your purchase confirmation or ticket transfer email.


Thank you

Comments